Privacy Policy
Last Updated: June 1, 2023
At Subgleidet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Fill out a contact form
- Request information about our tours
- Book a tour or service
- Create an account
- Participate in surveys or promotions
The personal information we collect may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Travel preferences
- Travel documents (e.g., passport information for international tours)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns. This may include:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view
- Time and date of your visit
- Time spent on pages
- Other statistics
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Please refer to our Cookie Policy for more information on how we use cookies and how you can manage your cookie preferences.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our website and services
- Processing and fulfilling tour bookings and requests
- Sending transactional emails and administrative notifications
- Sending marketing communications, newsletters, and promotional materials
- Responding to your inquiries and providing customer support
- Personalizing your experience on our website
- Conducting research and analysis to improve our services
- Protecting against fraud and unauthorized transactions
- Complying with legal obligations
Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, tour operators, email service providers).
- Business Partners: We may share your information with our business partners, such as hotels, transportation providers, and tour guides, to fulfill your tour bookings and provide the services you have requested.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Marketing Communications
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or bookings.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our website or providing us with your personal information, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as of the date stated at the top of the policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Subgleidet
123 Maple Street
Toronto, ON M5V 2K7
Canada
Email: [email protected]
Phone: +1 (416) 539-0285